Useful links for
peer support workers
This section brings together trusted resources to support your practice as a peer support worker in gambling harm. Here you’ll find direct links to service providers, training opportunities, sector events, and other helpful tools. It’s designed to save you time, connect you to the right people and places, and help you stay informed about what’s happening across the field.
Te Pou is a national workforce centre for addiction and mental health in Aotearoa New Zealand. The following are links to their helpful resources—
Tupuranga framework
Tupuranga: a place to grow is a framework for consumer, peer support and Lived Experience (CPSLE) reflective practice, made up of three unique aspects of mātau ā-wheako CPSLE work—experiential knowledge, relational focus, and attention to power.
Reflective practice guides
This set of guides has been developed to support the mātau ā-wheako CPSLE workforce to engage in reflective practice, including one each for mātau ā-wheako CPSLE workers, reflective practitioners, and kaiwhakahaere/managers.
Words can heal
Our kupu | words reflect our beliefs and the way we view the world and the people in it. We may often be unaware of the impact that our words have on those around us. This resource provides guidance on how to use language to uplift, validate, and tautoko people
E-learning modules
Te Pou’s e-learning platform, Pūkoro, includes modules on peer coaching, working with Māori, working with whānau, working with communities, and trauma-informed and responsive approaches. You need to create an account to access these modules.
Sensory module training
This introductory e-learning module helps ensure you can confidently use whakaāio ā-rongo | sensory modulation as a tool in your mahi. The module was developed by MHAIDS, Te Whatu Ora Capital, Coast, Hutt Valley & Wairarapa, who gifted it to Te Pou.
PGF Services deliver treatment and public health services nationwide, providing free counselling, advice and support to anyone impacted by gambling harm. Their dedicated health promotion teamwork in the community to raise awareness of gambling harm and our advocacy work aims to inform policies that prevent and minimize the harm from gambling in Aotearoa New Zealand.
Are you being played?
This campaign, created by PGF Services, is here to help you spot the tricks of sports betting companies and get free support from a trained professional if you need it.
Help and advice
This page has information about the different ways of getting in touch with PGF Services and a self-guided test to see if gambling is impacting your life.
Knowledge hub
Explore their knowledge hub for stories, news and resources designed to help you and your whānau navigate through gambling harm.
Asian Family Services (AFS) is New Zealand’s leading provider of culturally responsive services aimed at preventing and minimising gambling harm within Asian communities. Our work spans clinical support, group interventions, peer-led programmes, digital innovation, and public health advocacy.
Peer support
The AFS Peer Support Framework empowers individuals with Lived Experience to support others in their recovery journey. It features culturally attuned guidance from trained Peer Support Workers.
Asian helpline
Asian Helpline provides nationwide free and confidential services Monday to Friday, 9am-8pme in eight languages, including Mandarin, Cantonese, Korean, Vietnamese, Thai, Japanese, Hindi and English.
Clinical services
AFS offers free, confidential, and multilingual clinical support for individuals and families affected by gambling harm. They also deliver culturally grounded group programmes that foster healing, connection, and resilience.
The Taupae Wheako Centre for Lived Experience Peer Support is dedicated to building the capability and confidence of people with lived experience of addiction and recovery. Through its kaupapa, the Centre promotes hope, wellbeing, and cultural safety, while preparing individuals for meaningful employment in peer support roles.
Peer support 101 training
Introduction to Lived Experience Peer Support in Addiction is a micro-credential that equips participants with foundational knowledge of peer support principles, cultural responsiveness, and wellness planning. Assessed by the New Zealand Qualifications Authority (NZQA) as equivalent to 5 credits at Level 3 on the New Zealand Qualifications Framework, this training provides an accessible entry point into the peer workforce.